Job Description
The role of the Account Manager is fundamental to delivering the industry leading customer experience demanded by our client base by providing a key point of contact for our existing and potential customers and all our industry partners. As a Netafim Account Manager, you'll use your deep technical knowledge and strong communication skills to provide advice and support to customers in the UK and Scandinavia on a range of products, services and solutions.
You'll liaise regularly with other members of the team and colleagues from a range of departments in the UK and overseas.
Qualifications and Education Requirements:
- Relevant higher-level qualification e.g. BSc or HND is desirable however candidates with relevant industry experience will also be considered.
What you'll need
Role and Responsibilities
- Develop long-term relationships with existing customers in the UK & Scandinavia
- Calculate client quotations and administer customer accounts
- Offer solutions to customers that best satisfies their needs in terms of quality, price and delivery.
- Negotiate and apply commercial terms and conditions to meet customer and company needs
- Provide pre-sales technical assistance and product education
- Provide post order technical and commercial support
- Prepare and present product training and application presentations to internal and external partners
- Analyse costs and sales and prepare business and market intelligence reports
- Develop and achieve sales and activity targets
- Support marketing activities to identify new opportunities and customers including trade shows, product launches and social media campaigns
- As a member of a small, agile team within a seasonal business, the successful candidate will be required to work across the business undertaking duties outside their normal scope.
Preferred Skills & Personal Qualities
- Motivated, able to plan on a day-to-day basis and work with a significant level of autonomy.
- Outgoing personality with the ability to develop long term relationships.
- Technically strong with the ability to quickly learn new concepts and absorb information.
- Good IT skills with a high level of familiarity with Microsoft Office. Experience of standard ERP systems e.g., SAP would be advantageous.
- Technical sales experience. Experience in agriculture / horticulture is desirable but not essential.
- Experience of B2B sales and sales via a distribution / dealer network desirable.
- The ability to quickly analyse and identify customers’ needs and propose suitable solutions.
- Comfortable working with customers in person, virtually via video platforms and over the telephone
- Prepared to travel across the UK & Scandinavia.
- A full UK driving license is required.